Terms & Conditions

Last Updated: 11/28/2025

Welcome to ShopHookahTobacco.com (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our site, you agree to these Terms. If you do not agree, please do not use the site.

1. ELIGIBILITY

You must be 21 years or older to purchase tobacco products from ShopHookahTobacco.com. By placing an order, you confirm that you are of legal age in your state.

We reserve the right to request age verification and to cancel any order that cannot be verified.

2. USE OF THE WEBSITE

You agree not to use the site for:

• Any unlawful purpose

• Purchasing products on behalf of someone under 21

• Attempting to bypass age verification

• Uploading or transmitting harmful code

• Interfering with the site’s functionality

We may suspend or terminate access for any misuse.

3. PRODUCT INFORMATION

We strive for accuracy, but product descriptions, pricing, images, stock availability, and specifications may occasionally contain errors. We reserve the right to correct or update information at any time, including after an order is placed.

All products sold are intended solely for legal, personal use.

4. PRICING & PAYMENTS

All prices are listed in USD unless otherwise noted. We reserve the right to modify prices at any time.

By placing an order, you authorize us (or our payment processors) to charge your selected payment method. Fraudulent or unauthorized transactions will be investigated and may be reported.

5. SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed. Factors outside our control—carrier delays, weather, high-volume periods, or address issues—may impact delivery.

We are not responsible for:

• Packages lost due to incorrect addresses

• Delays caused by carriers

• Items confiscated due to state/local regulations

Buyers are responsible for knowing tobacco shipping rules in their state.

6. COMPLIANCE WITH STATE LAWS (INCLUDING MTP)

Hookah tobacco and tobacco-related products are regulated. By placing an order, you confirm:

• You understand your state’s tobacco laws

• You acknowledge that certain states have Multi-Tax Point (MTP) or excise tax requirements

• You accept full responsibility for any taxes, compliance filings, or restrictions related to your purchase

We reserve the right to cancel any order that violates shipping or tax laws.

7. RETURNS & REFUNDS

Due to the nature of tobacco products, all sales are final unless an item arrives damaged or incorrect.

To request a replacement:

• Contact us within 48 hours of delivery

• Provide photos and order details

We do not accept returns for used, opened, or altered products.

8. WHOLESALE ACCOUNTS

If you are approved for wholesale pricing:

• Your login credentials must not be shared

• Orders are final once placed

• Pricing may vary based on tier or volume

• Failure to pay invoices may result in account suspension

We may revoke wholesale access at any time.

9. LIMITATION OF LIABILITY

ShopHookahTobacco.com is not liable for:

• Improper use of products

• Delays or losses caused by carriers

• Interference with or inability to access the website

• Any indirect, incidental, or consequential damages

Maximum liability for any claim is limited to the amount paid for the order.

10. INTELLECTUAL PROPERTY

All content on the website — including images, product descriptions, branding, and code — is owned by ShopHookahTobacco.com or licensed to us. You may not copy, reproduce, or distribute any content without permission.

11. PRIVACY

Your use of the site is also governed by our Privacy Policy. By using the site, you agree to the collection and handling of data as described there.

12. ACCOUNT SECURITY

You are responsible for keeping your account credentials secure. We are not responsible for unauthorized access due to weak passwords or shared logins.

13. CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the site after changes means you accept the updated Terms.

14. GOVERNING LAW

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in state or federal courts located in Michigan.

15. CONTACT US

For questions about these Terms, email:
📧 support@shophookahtobacco.com